Delete your account

Permanently remove your Gymia account and personal data.

Deletion is irreversible

Once you delete your account, your profile, workout history, body measurements, squad memberships, posts, uploaded media, and Premium subscription status are permanently removed and cannot be restored.

Option 1 — Delete in the app (fastest)

Open the Gymia app
Tap your profile (bottom right)
Tap Settings → Account
Tap Delete account
Confirm with your password

Your account and all associated data are permanently removed within 30 days.

Option 2 — Request deletion by email

Send an email from your registered Gymia email address to:

support@gymia.fit

Subject: Account deletion request

Include: the email address registered with your account. We will verify ownership and confirm deletion within 30 days.

What gets deleted

Account credentials (email, password hash, sign-in providers)
Profile (display name, photo, bio)
Workout logs, sets/reps/weight history
Body measurements and progress photos
Meal logs and nutrition data
Squad memberships, posts, comments, challenge participations
Uploaded exercise videos and photos
Push notification tokens
Premium subscription status (subscription itself must be canceled via Stripe or your app store)

What is retained (and why)

Payment records (10 years) — required by Italian tax law (DPR 633/1972, Art. 22). These records are stored separately and contain only invoice data, not your fitness data.
Encrypted backups (up to 35 days) — backup snapshots may include your data until they are rotated out of storage. Backups are encrypted at rest and inaccessible except for disaster recovery.
Aggregated, anonymized statistics — usage metrics that cannot be linked back to you (e.g., total active users by week).

Cancel Premium first (if subscribed)

Deleting your account does not automatically cancel an active subscription:

Subscribed via website / Stripe: cancel from your billing portal
Subscribed via Google Play: cancel from Play Store → Subscriptions
Subscribed via Apple App Store: cancel from Settings → Apple ID → Subscriptions